Where original artwork becomes timeless home textiles.
Every House of Norris Story begins with a pencil before being carefully crafted into beautifully made home furnishings that celebrate nature, craftsmanship and the art of storytelling.
Google has recognized House of Norris for achieving a perfect 5.0-star rating based on customer reviews. This achievement reflects our dedication to delivering exceptional service, building customer trust, and creating outstanding experiences. According to Google, our strong reputation and positive feedback continue to help more people discover the quality, professionalism, and reliability that House of Norris is known for. We are proud of this recognition and remain committed to maintaining the high standards our customers value and appreciate.
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More than home furnishings, House of Norris creates beautifully crafted Stories for the home. Every original hand-drawn design is thoughtfully transformed into timeless pieces that celebrate nature, imagination and exceptional craftsmanship.
UK Delivery
We offer two convenient delivery options for UK customers:
Dispatch Times
All orders are carefully packed and dispatched within 1-2 working days of purchase (Monday-Friday, excluding bank holidays). Orders placed on weekends or bank holidays will be processed the next working day.
International Shipping
We ship worldwide! International delivery times and costs vary by destination. Please note that customers are responsible for any applicable customs duties or import taxes. For international orders, please allow 10-21 working days for delivery, depending on your location.
For detailed shipping information or to track your order, please contact our customer service team.
We deliver across the UK we using couriers to deliver your orders safely and quickly.
We use Yodel as our preferred courier of choice and aim to deliver most UK orders within 3 days.
Upon receiving your order we aim to dispatch within 48 hrs and place with our courier on a next day service, which has been to known to be quicker than that more than 80% of the time. We only delivery during the working week however individual carriers have are known to deliver our parcels on the weekend.
For some of our products they are made to order- so please be patient we are working on getting your order over to you as soon as possible!
For a more detailed delivery inquiry get in touch where we will more than happy to assist you.
30-Day Returns Policy
We want you to be completely satisfied with your House of Norris purchase. If you're not entirely happy with your item, you may return it within 30 days of purchase for a full refund or exchange.
Condition Requirements
Items must be:
How to Initiate a Return
To start a return:
Please note: Return shipping is free for UK customers. For international returns, shipping costs may apply.
When ordering to a country outside of the UK, your items may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order
Discover the Answers to Your FAQs on Our Comprehensive Platform.
House of Norris specializes in high-quality home textiles, including beautifully designed bedding sets and luxurious cushions. Our products are inspired by the charm of the British countryside, featuring unique designs and premium materials.
To maintain the quality of your bedding and cushions, it is recommended to follow the care instructions provided with each product. Generally, washing in cold water, avoiding bleach, and air drying can significantly extend the life of your textiles.
We have a 30-day return policy. Items must be in their original condition, unworn or unused, with tags attached, and in the original packaging. To initiate a return, please contact us at kirsty@houseofnorris.co.uk.
Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. Please contact us if you have questions about a specific item.
Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
The most efficient way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item. This ensures you receive the desired product promptly.
Yes, House of Norris offers international shipping. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information.
You can reach our customer service team via email at kirsty@houseofnorris.co.uk or by telephone at 07798 637123. Our customer service desk is open Monday to Friday from 9 am to 5 pm, and we aim to respond to inquiries within 48 hours.
Traditional flowers? Tropical Leaves? Animal prints? A tale of time? Japanese story telling? Choose from our wide collection of designs..
Elevate your home decor with our premium wallpaper options. Choose from an assortment of colours, patterns, and themes! A statement wall, with matching or corresponding art to style?
It's time to start adding your soft furnishings- from cushions to kitchen items such as oven gloves and teatowels. You can choose matching or co-ordinating items, just browse our site for your perfect eclectic mix!
Bright colours on dark rich grounds are on trend for this season, and this beautiful contrasting cushion will look captivating in any room! Beneath the Surface takes us beneath the waves to celebrate the fascinating creatures and underwater botanicals that inhabit one of the least explored places on Earth. A tribute to curiosity and discovery, the Story captures the elegance, movement and mystery of our oceans.
Embrace the Elegance of Summer with Our Bedding Collection First Season Indulge in the essence of summer with our luxurious summer bedding collection, meticulously designed to redefine your sleep sanctuary....
Embracing Nature: The Inspiration Behind House of Norris's Exquisite Home Decor Collection In the heart of every home, there lies an opportunity to create a sanctuary that reflects our deepest...
Our mission is to create beautifully crafted home furnishings that combine original hand-drawn artwork, timeless design and exceptional craftsmanship. Inspired by the beauty of nature and the power of storytelling, every creation begins with a pencil before being thoughtfully transformed into pieces that bring warmth, character and individuality into the home.
We are passionate about creating designs that are made to be treasured—where artistry, quality and meaningful design come together to create interiors that feel both beautiful and deeply personal.
